Terms and Conditions

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Welcome to Special Treats! By accessing or purchasing from our website (the “Site”), you agree to be bound by the following Terms and Conditions. Please read these carefully before placing an order. If you do not agree to these terms, you must not use our Site.

1.1. Business Name: Special Treats
1.2. Contact: sales@specialtreats.com.au]
1.3. Location: Cairns, Qld Australia.

These terms govern the relationship between Special Treats (the “Business,” “we,” “us,” or “our”) and you, the customer (“you,” “your”).

2.1. You must be at least 18 years old to make a purchase.
2.2. By placing an order, you confirm that all details you provide are accurate and complete.

3.1. Special Treats offers a variety of specialty products made with care.
3.2. All product descriptions and images are provided for illustrative purposes only. Slight variations in appearance, colour, and packaging may occur.

4.1. Orders are subject to availability.
4.2. Prices are listed in Australian dollars and are subject to change without notice.
4.3. Payment must be made in full at the time of purchase. Accepted payment methods include credit card and PayPal.

No Returns Policy
5.1. Due to the perishable nature of our products, returns are not permitted under any circumstances.
5.2. If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with photographic evidence. We will assess the issue and may offer a replacement or refund at our discretion.

6.1. We aim to deliver orders promptly; however, delivery times are estimates and may vary due to unforeseen circumstances.
6.2. We are not liable for delays caused by third-party carriers.

7.1. Special Treats is not liable for any indirect, incidental, or consequential damages arising from the use or consumption of our products.
7.2. Our liability is limited to the value of the product purchased.

8.1. All content on this Site, including images, logos, and text, is owned by Special Treats and protected by applicable copyright and trademark laws.
8.2. Unauthorized use of any materials on the Site is prohibited.

9.1. These Terms and Conditions are governed by and construed in accordance with Safe Food Production Queensland: 

9.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Queensland, Australia.

10.1. Special Treats reserves the right to amend these Terms and Conditions at any time without notice. Continued use of the Site constitutes your acceptance of any changes.

If you have any questions about these Terms and Conditions, please contact us at sales@specialtreats.com.au 

By using this Site or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Effective Date: 20/11/2024